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Frequently Asked Questions


Below are some answers to typical questions we have received.

Q. Can I view the lessons on my iPhone, iPad or Android tablet?

A. Yes! But you must use the Puffin Browser, because the Multimedia Lesson Player uses Flash, and Flash does not work on other browsers. You can download and install the Puffin Browser from your App Store. It's free.

Q. Why can't I see the Download Materials?

A. Some browsers, Safari in Macintosh or Puffin in iPhones, block pop-ups by default. You must go to the Settings menu (this usually looks like a cog cog ) and un-block pop-ups in order for the materials to be displayed.

Q. The arrangements of the songs are technically too difficult for me. Are there simplified versions?

A. Yes! We can send you song versions with simplified voicings, so that the fingering is a little easier. The reharmonized chord sequence will stay the same. Write to us at the address below.

Q. The link to my FREE lesson does not work!

A. Sometimes your network IP address may change if you restart your router, or if you change location. Simply request another Free Lesson by re-submitting you email from the JazzPianoMastery home page

For further questions,

please write to email



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